Leistungen / Services



I offer you services (freelance) in the following areas:

  • Chat & content moderation
  • Customer service by phone, in chats, internet forums and email
  • Sales support
  • Business development
  • Website & UX testing
  • General office tasks

    more gladly on request

  • German (native)
  • English (intermediate)

    Professional experience / references

  • Current - CSP - Sitel Group

  • Current - Expert Customer Service - expertcloud.de GmbH

  • Current – Contributor A.I. (artificial intelligence) – DefinedCrowd Corporation


             On site in Belfast / UK


  • Over 10 years of call and service center experience, mainly in the IT area.
  • Over 10 years of experience in telephone sales and customer service through various channels


You can find more information on XING: